After Sales

» What do I do if the appliance breaks down within 1 year?

It's best to contact us in the first instance. We'll either arrange a service call on your behalf or if we are an Aproved Service Centre for the manufacturer of your appliance we'll arrange for Domex Engineer to visit.

» How long is my machine guaranteed for and by who?

Your appliance comes with 1 year manufacturers warranty unless stated otherwise. It covers normal breakdown for parts and labour. Domex® is an Approved Service Cenre for some of the brands sold on this website and should a repair visit is required, it will be Domex® Engineer attending.

» Could I buy any accessories or consumables for my new appliance?

There is section of our website for consumables but if you can't find what you are looking for why don't you give us call.